Refund policy

At Posturify, we are committed to providing high-quality products that help you improve your posture and comfort. Please read our policy carefully before making a purchase.

1. Replacement Policy (7 Days)

We offer a 7-day replacement policy from the date of delivery under the following conditions:

• You received a damaged or defective product

• You received the wrong item

• There is a size issue (if applicable)

To request a replacement, please contact us within 7 days of delivery with:

• Order ID

• Clear photos or videos of the issue

Once approved, we will arrange a replacement at no extra cost.

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2. Refund Policy

We currently do not offer refunds on orders unless:

• The product is out of stock after order placement

• A replacement is not possible due to availability

In such cases, the refund will be processed to your original payment method.

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3. Conditions for Replacement

• Product must be unused and in original packaging

• Request must be raised within 7 days of delivery

• Proper proof (images/videos) must be provided

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4. Non-Returnable Items

Due to hygiene reasons, items that have been used or worn are not eligible for return or replacement.

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5. Cash on Delivery (COD) Orders

• Orders once placed cannot be cancelled after dispatch

• We do not offer refunds for COD rejections or non-acceptance of orders

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6. Contact Us

For any queries or replacement requests, please contact us at: support.posturify@gmail.com